Services Standarts
KBU LIBRARY AND DOCUMENTATION DEPARTMENT PUBLIC SERVICE
STANDARDS TABLE

Issue Number SERVICE NAME REQUIRED DOCUMENTS SERVICE COMPLETION TIME
one ADMINISTRATIVE SERVICES: Taking all kinds of documents and petitions coming to the library from external units, making the necessary transactions, distributing the documents to be sent on behalf of the library to the relevant units. The original of the relevant document Continually
2 MEMBERSHIP PROCEDURES: Performing library membership procedures for academic, administrative staff and students University staff or student card 1 min
3 PROVIDING SERVICE: Procuring the materials to be included in the collection in line with the requests of academic, administrative staff and students, and making them available after technical procedures. Order lists made over the Internet through the Library program (bibliographic tag of books, magazines and cds, dvds) Continually
4 LENDING SERVICE: Lending and returning library materials out of the library for a certain period of time University staff or student card 1 min
5 CONSULTING SERVICE: To guide users by answering various questions received by telephone and e-mail to the information desks for the use of library resources.   5 min
6 USER EDUCATION SERVICE: To organize all kinds of training and presentations for the efficient use of library resources. Training request phone calls or texts from users 1.5 hours
7 INTERLIBRARY COOPERATION SERVICE: To borrow materials requested by the reader from other libraries; lending materials requested by other libraries Academic staff identity card, interlibrary cooperation form 7 days
8 ELECTRONIC RESOURCES SERVICE: Providing users with all kinds of electronic resources that they will use in their education and scientific research, and making them available over the Internet. Request letters from users Continually
9 PUBLICATION COMMISSION SERVICE: By organizing the operation of the University Publication Commission, purchasing ISBNs and banderols for the books to be published. Application forms, ISBN -ISSN Form, 7 days
 
 
"If a document other than the above-mentioned documents are requested during the application, the service is not completed within the specified time despite the application with the complete document, or it is determined that some services are not available in the table above, apply to the first application or the second application."
 
First Application Place  
 
KBU Library and Documentation Department Second Application Place        KBU Library and Documentation Department
Name  Raşit SUZER Name Mehmet YALTIRIK
Title Librarian Title Branch manager  
Address Karabük University Demir Çelik Campus
Kamil Güleç Library PK: 78050 Center / KARABÜK
Address Karabük University Demir Çelik Campus
Kamil Güleç Library PK: 78050 Center / KARABÜK
Tel. 0(370) 418 61 00 Tel. 0(370) 418 61 00
Fax                               0(370) 418 93 22 Fax 0(370) 418 93 22
e-mail                         kutuphane@karabuk.edu.tr e-mail kutuphane@karabuk.edu.tr